TERMS OF SERVICE

Terms of Service

OVERVIEW

Welcome to Wags 2 Whiskers LLC.

Throughout this website, the terms “we,” “us,” and “our” refer to Wags 2 Whiskers LLC. We operate this online store and provide customers with access to our products, services, website content, and related shopping features.

These Terms of Service outline the rules, responsibilities, and conditions that apply when you visit, browse, or make purchases through our website.

By accessing or using our website, you agree to follow these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please discontinue use of our website.

SECTION 1 - WEBSITE ACCESS & CUSTOMER ACCOUNTS

By using our website, you confirm that you are legally permitted to enter into agreements in your location.

When placing an order or using certain website features, you may be required to provide information such as:

Name
Email address
Billing details
Shipping information

You agree that all information provided is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account information and for all activities associated with your account.

SECTION 2 - OUR PRODUCTS

At Wags 2 Whiskers LLC, we make every effort to provide accurate product descriptions, images, and information.

However, please understand that:

Product colors may vary depending on your device settings
Actual product appearance may differ slightly from website images
Product details, availability, and specifications may change without prior notice

We reserve the right to update product information, discontinue products, or limit product availability at any time.

Our products are intended for personal pet care use unless otherwise stated.

SECTION 3 - ORDERS & PURCHASES

When you place an order through our website, you are submitting a request to purchase products from Wags 2 Whiskers LLC.

All orders are subject to review and acceptance.

We reserve the right to:

Decline or cancel orders
Correct pricing errors
Limit quantities purchased
Restrict purchases when necessary

Your order will only be considered accepted after payment has been successfully processed and order confirmation has been issued.

Please review your order information carefully before completing checkout.

Returns and refunds are handled according to our Return & Refund Policy.

SECTION 4 - PRICING & PAYMENT INFORMATION

Product prices, discounts, and promotional offers may change at any time.

The final price charged will be the amount displayed at checkout.

Customers are responsible for providing accurate:

Payment information
Billing details
Contact information

By submitting payment information, you confirm that you are authorized to use the selected payment method.

SECTION 5 - SHIPPING & DELIVERY

We work hard to ensure your pet products arrive safely and efficiently.

Delivery times shown on our website are estimates and may be affected by:

Shipping carrier delays
Weather conditions
Customs processing
Circumstances outside our control

Once an order has been transferred to the shipping carrier, delivery responsibility is subject to the carrier’s handling process.

Please review our Shipping Policy for complete delivery details.

SECTION 6 - INTELLECTUAL PROPERTY

All content available on this website, including but not limited to:

Brand names
Logos
Images
Product descriptions
Website design
Graphics
Written content

is owned by or licensed to Wags 2 Whiskers LLC and protected under applicable intellectual property laws.

You may use our website only for personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, or use our content without written permission.

SECTION 7 - THIRD-PARTY SERVICES

Our website may include links, integrations, or services provided by third-party companies.

We do not control or guarantee the accuracy, availability, or security of third-party websites or services.

Any interaction with third-party services is performed at your own discretion and risk.

We recommend reviewing the terms and policies of any third-party service you access.

SECTION 8 - USER FEEDBACK & REVIEWS

If you submit reviews, comments, suggestions, photos, or other feedback to us, you grant Wags 2 Whiskers LLC permission to use such content for business and promotional purposes.

You confirm that:

Your feedback is your own work
It does not violate another person's rights
It does not contain unlawful, harmful, or misleading information

We reserve the right to remove content that violates these standards.

SECTION 9 - ACCEPTABLE USE

You agree not to use our website for:

Illegal activities
Fraudulent transactions
Attempting to damage website functionality
Uploading harmful software
Collecting personal information without permission
Misrepresenting yourself or your identity

We reserve the right to restrict access or terminate accounts that violate these terms.

SECTION 10 - DISCLAIMER

The information and products provided through our website are offered on an “as available” basis.

While we strive to provide reliable products and information, Wags 2 Whiskers LLC does not guarantee that:

Website access will always be uninterrupted
Product information is completely error-free
All products will meet every individual expectation

Use of our website and products is at your own discretion.

SECTION 11 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, Wags 2 Whiskers LLC shall not be responsible for indirect, incidental, or consequential damages resulting from: